Investigation into Tinder

Looks like Tinder is under investigation by the Irish DPC. Anyone who has an outstanding Subject Access Request with Tinder might want to contact the Irish DPC.

https://www.dataprotection.ie/en/data-protection-commission-launches-statutory-inquiry-mtch-technology-services-limited-tinder

cc @pidoux

See also this complaint previously filed with the help of PersonalData.IO

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Technical report “OUT OF CONTROL” – A REVIEW OF DATA SHARING BY POPULAR MOBILE APPS Norwegian Consumer Council. It shows the coding of GDPR agreement sometimes in status “unknown” hehe

Interestingly it shows personal sensitive data shared with third-parties, in particular demographics and relational goals in Grindr and OkCupid

we know dating apps trade personal data (explicit in the report above and in this paper: https://journals.sagepub.com/doi/full/10.1177/2053951717720950) but I wonder why this is not reflected in the public financial reports the company makes? for instance, the Match group that owns Tinder only shows revenue from paid subscriptions.

Somebody… inputs?

Tinder’s 2019 financial report includes much more information about privacy concerns and how is directly linked to their business in comparison to last years. It also shows how new regulations succeed to control to a certain extent their “free” data management. But more importantly, it shows how Google and Apple regulates the market. Source: https://s22.q4cdn.com/279430125/files/doc_financials/2019/ar/Match-Group-2019-Annual-Report.pdf

  • page 7: Because we receive, store, and use a substantial amount of information received from or generated by our users, we are also impacted by laws and regulations governing privacy; the storage, sharing, use, processing, disclosure, and protection of personal data; and data breaches, primarily in the case of our operations in the United States and the European Union and our handling of personal data of users located in the United States and European Union, respectively. As a result, we could be subject to various private and governmental claims and actions. See “Risk factors—Risks relating to our business—The varying and rapidly-evolving regulatory framework on privacy and data protection across jurisdictions could result in claims, changes to our business practices, monetary penalties, increased cost of operations, or declines in user growth or engagement, or otherwise harm our business.”As the provider of dating products with a subscription-based element, we are also subject to laws and regulations in certain U.S. states and other countries that apply to our automatically-renewing subscription payment models. Finally, certain U.S. states and certain countries in Asia have laws that specifically govern dating services

  • p. 14: The success of our products will depend, in part, on our ability to access, collect, and use personal data about our users and subscribers

As the distribution of our dating products through app stores increases, in order to maintain our profit margins, we may need to offset increasing app store fees by decreasing traditional marketing expenditures, increasing user volume or monetization per user or by engaging in other efforts to increase revenue or decrease costs generally, or our business, financial condition and results of operations could be adversely affected

We increasingly rely on the Apple App Store and the Google Play Store to distribute our mobile applications and related in-app products. While our mobile applications are generally free to download from these stores, we offer our users the opportunity to purchase subscriptions and certain à la carte features through these applications. We determine the prices at which these subscriptions and features are sold; however, purchases of these subscriptions and features are required to be processed through the in-app payment systems provided by Apple and, to a lesser degree, Google. Due to these requirements, we pay Apple and Google, as applicable, a meaningful share (generally 30%) of the revenue we receive from these transactions. While we are constantly innovating on and creating our own payment systems and methods, given the increase of the distribution of our dating products through app stores and the strict requirements to use the in-app payments systems tied into Apple’s, and to a lesser degree, Google’s distribution services, we may need to offset these increased app store fees by decreasing traditional marketing expenditures as a percentage of revenue, increasing user volume or monetization per user, or by engaging in other efforts to increase revenue or decrease costs generally, or our business, financial condition and results of operations could be adversely affected. Additionally, to the extent Google changes its terms and conditions or practices to require us to process purchases of subscriptions and features through their in-app payment system, our business, financial condition and results of operations could be adversely affected.

It is also stated some other accusations Tinder had. The Irish DPC ongoing case, also prices can vary according to the age of the user.

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new url: https://www.dataprotection.ie/en/news-media/latest-news/data-protection-commission-launches-statutory-inquiry-mtch-technology

*Aug 11, 2020, Tinder slammed over mysterious premium pricing, transparency and data use concerns https://mashable.com/article/tinder-plus-different-prices-age-discrimination/?europe=true